Shipping and return policies for North by North
- Shipping Info
We ship internationally using USPS. All vinyl is packed in standard corrugated mailers with bubble wrap. CDs and smaller merchandise will be packed in a yellow envelope with bubble wrap. If you want added insurance or a specific kind of packaging, we can accommodate that, provided the customer pays the added cost.
We are independent musicians and we handle all shipping orders in-house. Though we always fill orders as quick as possible, we may sometimes be on the road or in studio for weeks at a time, so orders may get delayed up to 10 business days.
- Return Policy
If an item arrives damaged or defective in some way, feel free to contact us at northbynorthmusic@gmail to arrange for a replacement.
We do not offer refunds at this time.